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The Website Design Process: What to Expect At Every Stage

11 min read 📖

If you’re wondering what goes into the website design process, then you’ve come to the right place.

Has it ever crossed your mind how developers create a website that meets your needs and expectations?

The web design process involves taking your idea and making it user friendly.

From finalising the design so it’s appealing to look at, to optimising it for search engine visibility, to making it easy to navigate, there’s a whole combination of things that need to happen before you can launch your website.

You don’t just want to put any old thing out there and hope it will generate results. Whether the goal of your website is to boost brand awareness, generate leads, or make sales, it needs to be reflective of your business.

You should be proud of your website and you should feel confident that it’s communicating the right message. This is your online shop front, and is probably the first thing a customer will look at when exploring your brand.

With this in mind, you need to get it right, and a big part of this is following a web design process. Let’s look at this in more detail.

What Is A Web Design Process?

The website design process ensures your website is designed and built to your needs. Whether you’re managing this in-house or partnering with an agency, you want to make sure your vision is properly executed.

It can be easy to go off track when designing a website as there’s so many moving parts. From designing elements such as your hero sections and CTA’s, to planning your website copy and imagery, it’s easy to lose sight of what you’re trying to achieve.

Furthermore, when multiple people are working on your website at once, it can be confusing to know which person is responsible for which sections. It can also be confusing to know which phase of your website comes next, for example, moving from wireframing to development or ensuring content creation is completed before finalising the design.

However by following a web design process you can see a clear timeline of your website design and development, helping you feel more prepared and organised!

Web design desktop with  laptop and tools

Who Should Follow A Web Design Process?

Anyone designing their website, whether that’s designing it for the first time or redesigning what you already have, should follow the web design process as it helps keep you on track throughout each stage.

If you work for a larger company, you’ll probably manage this process in-house as you’ll have dedicated web development teams who can focus on getting this right.

However, if you work for a smaller company or you’re a start up business, you might outsource this to an external agency who will have the expertise and resources to manage this on your behalf.

Regardless of whether you’re managing this internally or externally, following a web design process is key to ensuring the finished outcome is what you had envisioned.

There will be multiple people involved in this process, including:

  • Business Owners & Founders – They are responsible for setting the overall vision and requirements for the website.
  • Marketing Teams – They make sure the website aligns with brand messaging, SEO, and user experience.
  • Project Managers – They oversee the project ensuring timelines and budgets are met and they also facilitate communication between different teams.
  • Web Developers – They will build and code the website, bringing the web design to life.
  • Copywriters – These teams are responsible for creating engaging and SEO-focussed website content.
  • SEO Specialists – They will optimise the website structure and content ensuring it ranks in search engines.
  • Graphic Designers – They’re responsible for designing visual elements making sure the website is engaging.

As a result, all of these people need to be following the same direction, otherwise your website can easily go off plan!

The Web Design Process

The following steps walk you through the web design process from the moment we onboard a new client at Discovery Design, through to launching the sire and providing support.

Whilst every agency’s approach will differ, you should ask to see a copy of their web design process as this gives you an idea of how they plan to achieve your vision.

1. Project Onboarding

The first step in any web design project is establishing a good base. This involves knowing who you’re working with – something that’s particularly important if you’re working with an external partner.

During our onboarding process, we introduce you to the team members who will be working on your website, ensuring you know exactly who to contact at each stage. This is also where we set clear project goals, key deliverables, and expectations on both sides so we know what we’re all working towards.

To keep everything running smoothly, we outline a detailed timeline with milestones, giving you a clear picture of when to expect each phase to be completed. We also set up communication channels and project management tools so that we can both keep track of progress moving forward.

2. Discovery and Planning

Once we’re all familiar with each other, we move into the discovery phase. This is where we take a deep dive into your business, industry, and target audience to ensure your website is built with the right strategy in mind.

At this stage we’ll also carry out market and competitor research to understand what’s working in your industry and identify opportunities to make your website stand out. This might take the form of:

  • User personas
  • Competitor analysis reports
  • Website audits

From this point, we’ll finalise your website’s sitemap, outlining the key pages and their structure. A design document is prepared to help you visualise the proposed layout and style.

This phase also involves gathering essential content such as written website copy, imagery, and brand assets. Before moving forward, we hold a review meeting to discuss our research, align expectations, and ensure everything is in place for the design phase.

3. Design Development

With a clear direction established, we move into the design phase. This is where your website starts to take shape and you can begin to see how it’s going to look.

Our team of designers create detailed mock ups of key pages ensuring they fulfil various criteria including providing a smooth user experience, being consistent with your branding, and being visually appealing. These designs are then presented in a meeting for your review, allowing you to provide feedback before anything moves into development.

This stage is collaborative, with adjustments made based on your input. It’s important you’re happy with the design before it goes into development as this makes the process much smoother and helps avoid any delays.

Adjustments might include layout tweaks, changes to the colour palette, or image selections to better align with what you had in mind. Once the final design is approved, we prepare everything for the next phase: development.

4. Website Development

Once you’re happy with the design, our development team gets to work bringing your website to life. The development stage is key as this ensures your website is fully functional and provides a good user experience.

It involves coding the site, making sure it’s responsive across all devices, and integrating any required functionality, such as forms, e-commerce features, or booking systems. Different websites will vary in terms of how long the development stage takes, as it depends on how complex the features and functionalities are that need to be built.

Throughout this phase, our developers and designers work closely together to ensure the final build stays true to the approved design.

The project manager oversees progress, testing each component along the way. Once the site is fully built, we present it to you for review and make any adjustments. We also provide training materials and guidance, so that you can navigate and manage your own site once it’s live.

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5. Launch

The most exciting stage of the process is launch day!

However, before your website officially goes live, we carry out thorough testing to ensure everything works smoothly. This is key to delivering a positive user experience and ensuring there’s no downtime.

Our testing checklist includes:

  • Checking for broken links to ensure all pages and resources load properly
  • Testing loading speeds to make sure your website is fast and responsive/li>
  • Verifying mobile responsiveness, making sure your site looks and performs well on smartphones, tablets, and desktops/li>
  • Testing interactive elements, such as forms, buttons, and navigation menus, to ensure that all actions are working as expected/li>
  • Ensuring SEO best practices are implemented, such as proper meta tags, alt texts, structured data, and clean URLs

On launch day, we perform a final round of checks to confirm that everything is working as we’d expect. Then, once the site is officially live, you’ll be notified immediately so you can see how it looks and feels in practice.

Now it’s up and running, we’ll monitor your website’s performance making sure everything runs smoothly post-launch.

6. Post-Launch Support

Just because your website is live doesn’t mean our work is done. We provide ongoing support to ensure your site continues running smoothly and performing at its best as things inevitably change over time.

As such, we want to keep your website ahead of any updates that could affect its performance as the digital world is constantly evolving.

Our follow-up checks at 1 week, 3 months, and 1 year allow us to monitor performance, address any potential issues, and make optimisations where needed.

Whether it’s minor tweaks, additional training, or advice on website maintenance, our team will be on hand to support you. Your website is an asset that will continue to grow, and we’re here to help you get the most out of it long after launch.

faq wooden blocks on top of table

Website Design Process FAQs

Below are some web design process faqs, helping you understand the process and what to expect more clearly. But if you have any further questions, get in touch with our team.

How long does the web design process take?

The timeline for a web design project depends on factors such as the complexity of the site and the number of pages. On average, the design and development process at Discovery Design takes between 8 and 10 weeks, but this can vary. We provide a project timeline at the beginning, ensuring milestones and deadlines are met.

How much does website design cost?

The cost of web design depends on several factors such as the size of your website, the complexity of its features, design customisation, and any additional services like SEO, e-commerce integration, or ongoing maintenance.

What are the web design process steps?

The web design process steps are project onboarding, discovery and planning, design, development, launch, and post launch support. By following these steps you can be confident your website fulfils your expectations.

Do I need to provide content for my website?

You can either provide content for your website if you have a clear idea of your messaging and brand voice. However if you’re unsure about content creation, we also offer copywriting services to help ensure your site’s content aligns with your goals.

The Website Design Process Explained: What to Expect At Every Stage

And that’s the website design process in 6 steps! Like we mentioned earlier in the blog, every agency will differ when it comes to their process but it should give you an insight into what you can expect, and when.

Whether you’re managing this in-house or outsourcing it, having a clear plan and direction is so important. This becomes even more important when the website is complex as there’ll be lots of pages and content to keep track of.

The most important thing is ensuring the final site aligns with your vision and that it is easy for your audience to use. Whether you’re an ecommerce site or focusing more on lead generation, your website needs to be simple for the end user.

The best way of making sure your website is a success is to partner with a professional agency. They’ll have experience of working on projects like yours day in and day out, so handing this responsibility over to them gives you peace of mind. At Discovery Design, you can check our examples of our work here or get in touch to chat more about your website needs.

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Amy Johnson

Content Strategist

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